Help Centre

Help With Order

I am having difficulty placing an order
If you are having difficulty placing an order and it's between 9am and 5pm Monday to Friday, our live chat agents can help. We can also resolve most is...
Tue, 26 Jan, 2021 at 12:54 PM
Can I place an order without an account?
Yes, as you go through the order process you will quickly find yourself at the billing information section of the checkout. Here you will find a tick box wh...
Thu, 28 Sep, 2017 at 4:24 PM
How do I use Blossoming Gifts Store Credit?
If you have store credit in your account it will appear as available option in the 'Payment Information' section when you're in the checkout....
Fri, 4 Feb, 2022 at 6:58 PM
How do I add a discount code to my order?
To add a discount code to your order, simply type it into the box below the title, 'Do you have a discount code?' as shown below. Enter y...
Wed, 8 Jul, 2020 at 11:09 AM
The website says my voucher code is invalid
If you receive an error to say your discount code is invalid, here are some common reasons why:  - The item you are trying to order has already been dis...
Tue, 7 Dec, 2021 at 2:30 PM
Forthcoming Ranges
We always introduce specialist bouquets and products for certain times of the year, with our range changing significantly at Valentine's Day, Mother&#x...
Thu, 19 Sep, 2019 at 11:49 AM
Why is a bouquet not available on Valentine's Day?
In order to be able to cater for the increased demand on Valentine's Day, we offer a specialised range. These flowers are part of our Valentine's ...
Thu, 4 Feb, 2021 at 9:03 AM