We send our letterbox flowers in bud. This helps to protect the delicate flowers in transit, and also ensures they fit within the box without damaging the blooms. Once they arrive, they should open up after a couple of days in water. Don't worry if they look a little sad at first, as they will perk up quickly once they’ve had a drink. We give you peace of mind with our 7 day freshness guarantee, which promises your flowers will stay fresh for at least a week.