Our normal available hours are 9 am to 5 pm, Monday to Friday (excluding Bank Holidays). However, to ensure everyone gets their gifts and flowers over the Valentines period we have extended our availability.

Please note that due to the increased volumes over this period, out response times will be slower. If you are unhappy with your order, the quickest resolution is through using our 100% Happiness Guarantee promise in your account area. 

We will be responding to emails during these hours and available on Messenger and Live Chat. 

Thursday10 February
9am to 5pm
Friday11 February9am to 5pm
Saturday12 February9am to 6pm
Sunday13 February
9am to 6pm
14 February
9am to 7pm
Tuesday15 February
9am to 5pm